Administration et Sécurité Réseaux Brabant Flamand Brabant Wallon Bruxelles Contrat fixe à durée indéterminée Employé Expérience exigée Helpdesk & Support Technique IT internet IT-Consulting kmopme_be Opération et Maintenance Réseaux Pas d'expérience/Premier Emploi Plein temps Service clientèle StepStone Télécommunications
With headquarters located in Brussels (Belgium), the company has expanded its backbone from Europe towards North and South America, and more recently to Asia. It is interconnected with over 300 carriers around the world. Voxbone has offices in Brussels, Singapore and Los Angeles. The company has to face an increasing demand and is looking for motivated talents willing to participate to its success. Voxbone relies on open source technologies and believes in complete automation of the carrier-customer relations. > With headquarters located in Brussels (Belgium), the company has expanded its backbone from Europe towards North and South America, and more recently to Asia. It is interconnected with over 300 carriers around the world. Voxbone has offices in Brussels, Singapore and Los Angeles. The company has to face an increasing demand and is looking for motivated talents willing to participate to its success. Voxbone relies on open source technologies and believes in complete automation of the carrier-customer relations. > He will join our support team and help in supporting our current wholesale customers and network and our VOIP carriers. He/she will strengthen his/her experience in VoIP support and will have the opportunity to work in close contact with our customers and partners. > He will join our support team and help in supporting our current wholesale customers and network and our VOIP carriers. He/she will strengthen his/her experience in VoIP support and will have the opportunity to work in close contact with our customers and partners. >Manage customer technical inquiries by phone and email Troubleshoot technical issues with customers and third party VoIP carriers Enhance the technical documentation available to our customers Monitor our network and our carriers >Manage customer technical inquiries by phone and email Troubleshoot technical issues with customers and third party VoIP carriers Enhance the technical documentation available to our customers Monitor our network and our carriers >You have a higher education or equivalent through experience You are willing to solve customers' technical issues and you have excellent communication skills You are fluent in English (written and oral) Good knowledge of SIP and TCP/IP Having skills in Linux systems, Java applications, or open-source VoIP applications is an asset Previous support experience is an asset Open-minded, discrete, pro-active, eye for detail, stress-resistant and with a helpful personality Willing to work on shifts WHAT WE OFFER A challenging role in one of the most advanced VoIP networks An open source based, international carrier The feeling to be part of a huge success story A young and very dynamic team Start date: asap >You have a higher education or equivalent through experience You are willing to solve customers' technical issues and you have excellent communication skills You are fluent in English (written and oral) Good knowledge of SIP and TCP/IP Having skills in Linux systems, Java applications, or open-source VoIP applications is an asset Previous support experience is an asset Open-minded, discrete, pro-active, eye for detail, stress-resistant and with a helpful personality Willing to work on shifts WHAT WE OFFER A challenging role in one of the most advanced VoIP networks An open source based, international carrier The feeling to be part of a huge success story A young and very dynamic team Start date: asap >Interested? Please send a resume to job@voxbone.com A valid work permit for Belgium is needed. No relocation >Interested? Please send a resume to job@voxbone.com A valid work permit for Belgium is needed. No relocation >| Société |
Voxbone |
| Poste vacant |
VoIP & Network Support Engineer |